SHIPPING: We ship via USPS or FedEx worldwide. We ship from Vermont, USA daily Monday - Friday. Please read below for frequently asked questions related to shipping. Still have a question? Contact Us
I live outside the USA. How long does USPS Priority Mail International Take?
USPS Priority(US and International), FedEx Express (US and International), and FedEx Ground (US only)
All or some of these options are available, depending on your location.
I just bought an item. When will you ship it?
Off-season (January - October): We ship within 2 business days of receipt of order. If you require your item rushed, please call us as 802 432 8459.
In-season (November - December) We ship daily (non-holidays) Monday - Friday. We are in Vermont (EST=Eastern Standard Time).
Please call us at 802 432 8459 if you have a rush, and we will let you know if we can definitely get your item out same-day.
Where are you shipping from?
Can I get my item FAST? How can I see what shipping options are available?
We understand that you want your item fast. You will see the shipping options and their associated costs on the 2nd page of check-out. You will be able to see all the shipping options BEFORE you have to enter your payment.
Have questions about shipping to an international location? Scroll down and see international shipping info below.
NOTE: All shipping day quotes are BUSINESS days.
I need my item delivered on FedEx on Saturday, but there was not a Saturday delivery option at checkout. What should I do?
If you chose FedEx shipping and did not specifically select a Saturday delivery option in FedEx when you checked out, then your package will not be delivered on Saturday. If you need the package delivered on Saturday then call 802 432-8439 to let us know.
Do you ship to A.P.O. addresses?
What are the shipping costs?
Shipping cost is based on weight of your item(s) and the shipping distance from Vermont, USA. You will see all your shipping options and their costs on the second checkout screen, before your credit card is processed.
Are there additional duty charges in my country?
It is later in the day and I just paid for my item. Can you please ship it today?
For USPS and FedEx Express shipping: We try our best to ship the items the same day payment is received (Monday-Friday). Saturday and Sunday orders are shipped on Monday (unless Monday is a holiday).
Please email us if you have a rush (or call 802 432 8459), and we will let you know if we can get your item out same-day.
What countries do you ship to?
We are currently set up to ship to the following countries. If you require shipping to a country not on this list, please contact us.